Those who’re T-Mobile or Sprint versatile carrier users should know about the ‘Carrier Hub‘ application. It’s an Android app that permits voice over Wi-Fi (VoWi-Fi), Secure Wi-Fi on devices that uses the Sprint/T-Mobile carrier network. The app additionally works as a network engineering for customer-reported administrations and issues. However, it seems as though a lot of users are encountering the Carrier Hub app Keeps Stopping or Crashing Issue.
If you’re additionally one of the people in question and need to keep it working again or forestall the crashing issue then you can go through this full troubleshooting manual to fix it. In the interim, a portion of the users is additionally experiencing the ‘app neglected to download’ error notice while installing it which appears to be another issue. There might be a few issues behind the app crashing or stopping issues on Android devices.
- 1 Fix: Carrier Hub Keeps Stopping or Crashing Issue
- 1.1 1. Force Stop the Carrier Hub app
- 1.2 2. Update the Carrier Hub app
- 1.3 3. Clear the Cache and Storage of Carrier Hub
- 1.4 4. Mood killer Usage Access of Carrier Hub
- 1.5 5. Uninstall Carrier Hub Updates
- 1.6 6. Reset App Preferences
- 1.7 7. Reinstall the Carrier Hub app
- 1.8 8. Have a go at Disabling the Carrier Hub app
- 1.9 9. Perform a Factory Reset
- 1.10 10. Uninstall Carrier Hub using ADB Command
Fix: Carrier Hub Keeps Stopping or Crashing Issue
Talking about the Carrier Hub app, it fundamentally requests device and app history, cell data settings, area administrations, phone app, media files, internal storage, Wi-Fi info, device ID and calls info, and so forth consents on your Android device. In the interim, the app can likewise cause a few issues like call drops, instant messages, call connecting, battery draining, versatile data utilization, decreased system performance, arbitrary alert ringing issues, and so on
Now, a few users have started reporting that their Carrier Hub app appears to crash or stop often which is frustrating for anybody. This can be truly annoying if you’re working on your phone. Most importantly, the error message doesn’t actually give a specific explanation for it. In this way, influenced users left in parts to what to do straightaway. Fortunately, we’ve referenced several workarounds that should take care of you.
1. Force Stop the Carrier Hub app
Now and then the app or its administrations might run behind the scenes for some time without your intent and at whatever point the app measures adhered to bring info or connect to the worker, it might start conflicting with your device system or some other apps. Thus, it’s constantly prescribed to close the app appropriately and force stop it to re-open the app.
- Go to the Settings menu on your handset > Tap on Apps and Notifications.
- Find the Carrier Hub app from the rundown and tap on it to open the App Info page.
- Now, tap on the ‘Force Stop‘ option > If prompted, affirm the activity.
- Finally, restart your device, and open the Carrier Hub app.
2. Update the Carrier Hub app
If restarting your handset doesn’t prove to be useful for you then make a point to update the Carrier Hub app. You should make a beeline for the Google Play Store app > Search for Carrier Hub and check whether there is the most recent update accessible or not. In some cases, an outdated Carrier Hub app variant can likewise cause a few issues with security or performance. If the update is accessible, simply install it.
- Open the Google Play Store app > Tap on the three-spots symbol at the top-right corner.
- Go to My Apps and games > Here you’ll find out Carrier Hub if there is an update accessible.
- Tap on Update-close to Carrier Hub > It’ll automatically install the update.
Once updated to the most recent adaptation, dispatch the Carrier Hub app, and check if the crashing issue has been fixed or not. If not, then you can follow the following method.
3. Clear the Cache and Storage of Carrier Hub
The second thing you can do is to just get out the Carrier Hub app cache and the storage data from the settings menu to refresh the app cache and storage if anything clashes with it. Here and there a corrupted app cache or data can cause such crashing issues. To do as such:
- Go to the device Settings menu > Tap on Apps and Notifications.
- Tap on See all apps option to see all the installed apps on your device.
- Then, find and select Carrier Hub from the rundown > Tap on Storage and Cache.
- Tap on Clear cache to erase the cached data.
- Now, tap on Clear storage and select OK to erase the app storage data from the phone.
- Return once to the App Info page again and select Force stop of the Carrier Hub app.
- If prompted, affirm the interaction, and once again open the Carrier Hub app to check for the issue.
If it requests that you sign into your Google account then do likewise.
4. Mood killer Usage Access of Carrier Hub
The Carrier Hub app fundamentally tracks your use data and brings it to settle customer-related issues if reported. If you need, you can just mood killer the Carrier Hub app use data access by following the steps beneath:
Go to the device Settings menu > Search for Usage Data Access in the hunt bar.
Then, you’ll need to find the Carrier Hub app from the rundown and tap on it.
If the use access is as of now turned on, then turn it off.
Finally, restart your device, and check if that fixes the Carrier Hub Keeps Stopping or Crashing issue.
5. Uninstall Carrier Hub Updates
It might likewise be conceivable that the as of late installed update of the Carrier Hub app has a few issues with the strength or has a few bugs that essentially trigger the app to crash. If you’re likewise feeling exactly the same thing then make a point to uninstall the Carrier Hub app update by following the steps beneath:
- Open the Settings menu on your Android phone.
- Tap on Apps and Notifications > Select See all apps to see all the installed apps on your device.
- Now, make a point to find and choose the Carrier Hub app from the rundown.
- Head over to the top-right corner of the screen and tap on the three-specks symbol menu.
- Here tap on the Uninstall updates option to return to the past app rendition.
6. Reset App Preferences
By performing the ‘Reset app inclinations’ option from the Settings menu on your Android device, you’ll have the option to restore the app settings to the factory default state. Here and there inappropriate settings or app design can cause different issues at all. To do this:
- You can just open the Settings menu > Tap on Apps and Notifications.
- Tap on the three-specks symbol menu from the top right corner.
- Select Reset app option> If prompted, affirm the activity.
Finally, try to restart your device and open the Carrier Hub app to check for the issue.
7. Reinstall the Carrier Hub app
If you’re thinking that somehow your Carrier Hub app has a few issues or gets corrupted or conflicting with some other outsider application then you ought to uninstall and reinstall the Carrier Hub app appropriately.
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We ought to likewise make reference to that if on the off chance that, the Carrier Hub app comes preinstalled on your specific handset then you will be unable to uninstall it normally. In that situation, either you can simply disable it or you can use the System App Remover app (requires root access) on your device.
- Thus, you ought to do the following steps to have a go at uninstalling it normally:
- Open the Google Play Store app > Search for the Carrier Hub app.
- Tap on it to open the app see or installation page.
- Now, tap on Uninstall to erase the app from your handset.
- Then hang tight for a couple of moments and tap on Install to reinstall it.
8. Have a go at Disabling the Carrier Hub app
If on the off chance that, the uninstall option isn’t accessible for your device on the Google Play Store then it implies the app came preinstalled by the producer with the Sprint/T-Mobile carrier contract.
- Therefore, you can take a stab at disabling it by following the steps beneath:
- Go to the device Settings menu > Tap on Apps and Notifications.
- Tap on the three vertical specks symbol menu from the top right corner.
- Then, tap on Show System Apps (Show All Apps) > Locate the Carrier Hub app.
- Tap on it to open the App Info page > Tap on Disable.
If prompted, affirm the activity, and restart your handset to check for the issue.
9. Perform a Factory Reset
If nothing appears to be working for you then try to perform a factory reset of your device to get out any kind of system misfires, cache issues, and so on Yet, remember that the factory reset will clear out the entirety of your internal storage data and installed apps or games. Along these lines, make a point to take a full data reinforcement that is important to you.
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Then you can follow the steps underneath:
- Go to the Settings menu on your handset.
- Tap on (General Management) > Tap on Reset.
- Select Factory Data Reset > If prompted, tap on Reset again and you might have to input your device PIN or password (if any).
- Then, tap on Delete All, and your phone will be reset.
- It might require some investment to totally reset your device and restart automatically. In this way, have some tolerance.
- When your device restarted, you’ll need to go through the initial arrangement measure.
- Sign in to your existing Google account or make another one.
- Head over to the Google Play Store app and Install the Carrier Hub app if it didn’t come preinstalled on your handset.
You’re all set.
10. Uninstall Carrier Hub using ADB Command
As a final resort, if you got depleted of following every one of the methods and still the Carrier Hub app keeps crashing or stopping frequently then make a point to uninstall the app using the ADB order. ADB is an order line tool that works all around well with Android devices by using the PC connecting both the devices. Look at the following steps underneath:
- Go to the device Settings menu > Tap on System.
- Tap on About phone > Tap on the Build number and continuously tap multiple times to enable Developer Options. [steps to go to the Build number on certain devices might differ depending on the brand or model]
- Once enabled, return to the main Settings menu > Tap on Developer Options to open it.
- Then, turn on the USB debugging option > Download ADB and fastboot tools on your PC.
- Concentrate the compacted compress file into a folder on the PC and open it.
- Connect your handset to the PC using a USB link and sit tight for it to get identified by the system.
- Now, make a point to press and hold the Shift key on the console and right-click in a clear region inside the folder.
- Click on ‘Open Powershell window here‘ from the setting menu > If prompted by UAC, click on Yes to permit the admin privilege.
- Then sort the following command and hit Enter to check for the connected device in ADB:
- If you get an irregular device ID on the command prompt window that implies the device is effectively connected in the ADB mode.
- Now, try to copy/paste the following command line and hit Enter to erase the Carrier Hub app bundle from your device:
adb shell pm uninstall –user 0 com.sprint.ms.smf.services
- Hang tight for a couple of moments and disconnect your device > Finally, restart the handset.
- The Carrier Hub app ought to be uninstalled from your device now. Appreciate!
That is it, folks. We trust this aide was useful to you. For further questions, you can remark underneath.